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I Job Description for
Attendant Support Worker Position | Attendant
Training | Certificate
III and Certificate IV courses I DASSI
Enterprise Agreements
Courses for attendants
Contents:
Assertiveness Skills
Being An Attendant At Conferences
And Forums
Duty Of Care And Relevant Legal
Issues
Everyday Communication Interactions
With People Who Are Difficult To Understand
Grief And Loss
Introduction To Cross Cultural
Communication
Understanding Acquired Brain Injury
(Abi)
Course Booking Form
Assertiveness
Skills
This course will help develop
practical skills to enable those working in the helping professions
to deal with requests and pressures that require workers to go
beyond their professional and personal limits. It aims to
increase confidence in dealing with uncomfortable communication
situations.
The course includes :
Understanding
different communication styles
The
importance of listening skills
Speaking
assertively
Planning
to deal with difficult situations
Common
assertiveness strategies
Course target group :
Managers,
Coordinators and Direct Care Workers
Top
Being
An Attendant At Conferences And Forums
DASSI is often asked to
provide attendants for conferences and forums. This means
that attendants will often be working with people they do not
know or have never met before.
This course equips you with
understanding of conference protocol and skills in providing basic
care.
The course includes
:
- Working with unfamiliar
clients
- Representing DASSI
- Keeping busy and making
the most of your time
- Non verbal communication
- Assisting with meals,
toileting, showering and catheter care
Advantages :
- An opportunity to hear
interesting guest speakers and attend conferences
- Full day shifts
- You will be placed on
the priority list for attending Conferences / Forums
Course target group :
Top
Duty
Of Care And Relevant Legal Issues
The aim of this course is
to assist participants to develop a basic understanding of key
legislation and legal principles relevant to the provision of
services to people with disabilities and to develop basic skills
in the application of these in their work.
The course includes :
- Legislation relevant
to the disability service sector
- An awareness of personal
values and understanding of rights/responsibilities
Course target group
:
- Managers, Coordinators
and Direct Care Workers
Top
Everyday
Communication Interactions With People Who Are Difficult To Understand
The aim of this course is
to become comfortable and knowledgeable in assisting a person
with little or no speech in a range of situations, and to become
familiar with the communication bill of rights.
Competencies Gained :
- To list three possible
reasons why a person is difficult to understand
- To recognise receptive
and expressive communication difficulties for people with different
disabilities
- To outline 4 strategies
to use when communication breaks down
- To demonstrate 5 strategies
a communication partner uses to ensure a person with a severe
impairment maintains control
Course target group :
- Coordinators and Direct
Care Workers
Top
Grief
And Loss
This workshop explores the
different values and attitudes towards disability, and the significant
impact grief can have on the individual, carers and the whole
family.
The course includes :
- Different perspectives
on disability
- The process of grief
and loss and how it manifests itself in individuals and families
- Common signs associated
with grief
- Rituals and celebrations
associated with significant events in the life span which may
set off grief and loss in families
Course target group :
- Managers, Coordinators
and Direct Care Workers
Top
Introduction
To Cross Cultural Communication
The course aims to provide
participants with the skills necessary to appropriately and confidently
communicate with people from non-English speaking backgrounds.
The course highlights the issues and sensitivities involved when
working with people from other cultures as well as providing a
general overview of cultural diversity.
The course includes :
- Language identification
- Working with interpreters
on site/off site (telephone interpreters)
- Communicating with people
who have limited English
Course target group :
- The course is an excellent
introduction for service providers as well as being an ideal
‘refresher course’ for those who need to their skills
in this area.
Top
Understanding
Acquired Brain Injury (ABI)
This course equips you with
the knowledge required when working with clients with an ABI.
The course includes
:
- Incidents and Prevalence
- Issues for rehabilitation
- Understanding cognitive
impairment
- Difference between ABI
and intellectual disability
Course target group :
- Anyone interested in
having a basic understanding of ABI.
